International Journal of Medical Research, Health and Clinical Studies
The International Journal of Medical Research, Health and Clinical Studies (IJMRHCS), published by Dupar Publications, aims to maintain clear and transparent policies for authors, researchers, reviewers, and clients. Please review this policy before submitting a manuscript or making any payment for journal-related services.
IJMRHCS aims to provide transparent editorial and publication services. Authors are responsible for reviewing the applicable submission requirements, publication charges, refund conditions, and publication procedures before making a payment.
Refund requests may be considered in genuine and justified circumstances, subject to verification and applicable law.
Refund requests should normally be submitted within 7 days of payment.
The journal will review the request and communicate its decision within a reasonable period.
Approved refunds will normally be initiated within 2–5 working days after approval.
The time required for the amount to reach the author's account depends on the bank or payment provider.
Refunds will ordinarily be returned through the original payment method where practicable.
Any deductions must be disclosed, justified, and permitted by applicable law and the agreed payment terms.
Important: Refunds are not automatic. Each request will be assessed individually under this policy.
If printed copies of journals or other physical products are offered for purchase, return requests may be considered within 15 days of delivery, subject to the product description and applicable consumer-protection law.
The item should be unused and in its original condition.
Original packaging should be retained where reasonably possible.
Proof of purchase, invoice, or payment receipt must be provided.
Damaged, incorrect, or defective items will be handled according to applicable law and the circumstances of the case.
Contact the publisher before returning an item.
Return instructions and the applicable return address will be provided by the publisher.
Returned products may be inspected after receipt.
Any refund will be processed in accordance with the applicable policy and legal requirements.
Return shipping charges, if any, will be communicated in advance. No term in this section limits any mandatory consumer rights.
Cancellation requests should be submitted as soon as possible through the official publisher email.
A service or order may be cancelled before work begins, where cancellation is permitted.
Once editorial processing, peer review, production, or fulfilment has started, any refund will be assessed according to the work completed and the applicable policy.
Physical orders that have already been shipped may require the applicable return process.
Requests must include the relevant manuscript ID, order reference, payment details, and reason for cancellation.
Cancellation does not automatically entitle an author to a full refund.
IJMRHCS may charge Article Processing Charges (APCs) or other publication-related fees where applicable. The amount and purpose of any charge should be communicated through official channels before payment.
Submission does not guarantee acceptance or publication.
Payment does not guarantee a favourable editorial decision.
Authors must confirm the applicable charges and payment instructions before paying.
Required publication payments must be completed according to the communicated payment terms.
Any additional services or charges must be disclosed before the author agrees to them.
Authors may request manuscript withdrawal by written communication from the corresponding author.
Before acceptance, withdrawal requests will be considered under the journal's editorial procedure. If work has already been performed, any applicable refund will be assessed against the disclosed terms and applicable law.
After acceptance but before publication, withdrawal may be considered subject to editorial approval and any properly disclosed, lawful charges for work already completed.
Where partial payment has been expressly approved:
The payment schedule and outstanding balance must be communicated to the author.
The balance must be paid by the agreed deadline before publication, where applicable.
If payment remains outstanding, publication processing may be paused after reasonable notice.
Any amount retained must comply with the disclosed payment terms and applicable law.
If plagiarism, fabricated data, falsified information, duplicate submission, unethical research practices, or other serious ethical misconduct is identified, IJMRHCS may reject the manuscript or take appropriate action concerning a published article.
Any refund request in such circumstances will be assessed individually. Ethical concerns do not automatically justify retaining every amount paid; the decision must follow the applicable policy and law.
Author-requested corrections, substantial changes, printed copies, or other optional services may incur additional charges if these are disclosed and agreed upon in advance.
An author may request a transfer of a manuscript to another journal where a suitable transfer arrangement exists.
Transfer is subject to the receiving journal's scope and editorial approval.
A transfer does not guarantee acceptance or publication by the receiving journal.
The author must be informed of any transfer-related fee before agreeing to the transfer.
Any transfer processing charge must be reasonable, disclosed in advance, and accepted by the author.
The receiving journal's editorial, review, copyright, and publication policies will apply as relevant.
Transfer requests should ordinarily be submitted before final publication.
Any previously paid publication charges will be handled according to the agreed transfer terms and applicable refund policy. A transfer fee should not be applied automatically without prior disclosure and agreement.
Payment instructions must be obtained through official journal or publisher communication channels.
Authors should retain receipts and payment confirmations.
The corresponding author is responsible for confirming the manuscript reference and amount paid.
If a balance is outstanding, the publisher may pause the relevant service after notifying the author.
No payment guarantees acceptance, a specific review result, indexing, or academic recognition.
Any disputed charge will be reviewed upon receipt of the author's written explanation and supporting documents.
Refund requests will be assessed according to the stage of processing, services already provided, the information disclosed before payment, and applicable law.
A partial refund may be considered where appropriate, taking account of work completed and any lawful, previously disclosed charges.
A refund may be considered after reviewing the editorial and production work completed, the agreed terms, and the circumstances of the withdrawal.
Publication-related fees will not ordinarily be refundable solely because an author changes their mind after publication. However, requests involving duplicate payment, a billing error, a service not provided, or other justified circumstances will be reviewed under the applicable policy and law.
Once a refund is approved, it will normally be initiated within 2–5 working days. The actual credit time depends on the payment provider or bank.
Any deduction must be lawful, properly disclosed, and supported by the applicable terms.
Authors may request withdrawal by contacting the editorial office. The journal will confirm the status of the request.
A withdrawal request may be considered by the editorial team. Authors should provide the reason for withdrawal and confirmation from the corresponding author.
A published article cannot ordinarily be withdrawn simply at the author's request. Where serious research errors, ethical misconduct, patient confidentiality concerns, legal issues, or other exceptional circumstances arise, IJMRHCS may consider a correction, retraction, or another appropriate editorial action.
All requests must be submitted through official communication channels with sufficient manuscript and author details.
Authors must:
Submit original work and accurately acknowledge sources.
Ensure that all co-authors approve the submission.
Provide truthful author, affiliation, and research information.
Disclose relevant conflicts of interest and funding.
Obtain necessary permissions, patient consent, and research ethics approvals where applicable.
Follow the journal's editorial and publication policies.
Use official contact and payment channels for publication-related matters.
IJMRHCS may revise this policy to reflect changes in publication procedures, services, or applicable legal requirements. The latest version will be published on the journal website with an updated revision date.
Changes will not remove rights that authors or customers have already acquired under applicable law.
The journal management will review refund, cancellation, withdrawal, and transfer requests individually, taking into account the relevant circumstances, the services provided, the information disclosed before payment, and applicable legal requirements.
Nothing in this policy is intended to exclude mandatory rights or remedies available under applicable law.
For refund requests, cancellation, manuscript withdrawal, article transfer, payment queries, or publication-related assistance, contact:
Journal: International Journal of Medical Research, Health and Clinical Studies (IJMRHCS)
Please include your manuscript ID, payment reference, and a brief explanation of your request.
International Journal of Medical Research, Health and Clinical Studies (IJMRHCS)